‍Digitizing the Machinery of Government & Public Safety‍

Public safety and municipal operations are still run on clipboards, binders, and brittle legacy software - despite being among the most consequential workflows in society. Fire, police, EMS, and public works all operate in silos with outdated interfaces and incompatible systems. As AI reaches public-sector readiness, we see an opportunity to rebuild the connective tissue of state & local government. Founders who solve these coordination problems at the infrastructure layer can create enduring software monopolies within essential services that never go offline.

• Citizen-Facing Government Service Hubs: Most resident interactions are fragmented across dozens of portals, phone lines, and in-person offices. The opportunity is to unify these into a single multimodal interface — a “digital city hall” that integrates voice, chat, and web for requests, licensing, payments, and reporting. A 311 automation wedge can evolve into a full platform for constituent engagement and service routing.
• Regional Fire Ops & Pre-Plan Network: Fire departments still rely on PDFs for building layouts and pre-incident plans. A shared, digital pre-plan network can synchronize data across fire, EMS, and utilities, saving minutes in response time and building a shared operational picture during multi-agency incidents. Over time, it becomes the regional command layer for emergency resource management.
• Cross-Agency Data Exchange Standard: Police, fire, EMS, and public works all operate on incompatible systems that prevent secure data sharing. A standardized API layer for structured, permissioned data exchange could finally enable unified analytics, coordinated response, and automated compliance. This becomes the “Plaid for Public Safety” - the foundation on which interoperable city operations are built.
• Next-Gen RMS / CAD Infrastructure: Public safety software has long been archival; the next wave will be predictive. Legacy RMS and CAD tools capture events after they happen. We believe modern systems will merge dispatch, evidence, and analysis into one workflow, allowing agencies to respond and investigate in real time rather than on paper after the fact.
• Infrastructure & Resource Coordination: Disaster response and public works both struggle with fragmented visibility into asset deployment. A dynamic coordination platform for vehicles, drones, and deployed crews could unify city operations and emergency services into a shared live interface.

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